Last updated on August 25, 2025


1. Preamble
1.1 STHA Audio (hereinafter referred to as "the Seller") designs and distributes a service known as "HYBRID Preset" (hereinafter referred to as "the Service"). The Service is provided to the Buyer in the form of a digital file containing a license key.
1.2  Manufacturers of host products defined as compatible with the Service are in no way contractually affiliated with STHA Audio, which solely offers a service to customers for their products.
2. Acceptance
2.1 STHA Audio provides Buyers with information regarding products and versions compatible with the Service on its homepage. It is the Buyer’s responsibility to ensure that their hardware and software are compatible with, and properly updated for, the operation of the Service. 
2.2 The Buyer is responsible for providing STHA Audio with all technical information necessary to process the order, specifically the host name and MAC address of the hardware intended to host the Service. Licenses generated based on inaccurate or incomplete information supplied by the Buyer are not eligible for a full or partial refund. 
2.3 Unless explicitly specified otherwise by STHA Audio, each license to the Service shall be deemed perpetual and without an expiration date.
3. Prices and Taxes
3.1 STHA Audio reserves the right to modify prices for future orders, subject to prior notice.
3.2 The prices stated are exclusive of VAT pursuant to the VAT exemption regime applicable to the Seller under Article 293 B of the French General Tax Code. Accordingly, VAT is not charged or payable. The Buyer shall be solely responsible for all applicable duties, taxes, import fees, and any other governmental charges imposed by the country of destination of the products or services, and agrees to comply with all applicable laws and regulations governing such payments.
4. Payments
4.1  Payment is due in full at the time of ordering. No credit or deferred payment terms are available. Orders will only be processed upon receipt of full payment.
4.2  Payments shall be made in the currency stipulated in the order.
5. Cancellation Cause
5.1 Given the nature of the service provided by STHA Audio, which involves the delivery of a digital product, the Buyer must expressly acknowledge at the time of purchase that they waive their right to cancel or request a refund for the order once the license key has been generated and made available to them, regardless of whether it has been installed on their host software or not.
5.2 STHA Audio has a right to cancel any order in which the obligations have not been met and in which the Buyer has not replied in delays. The Buyer will have seven (7) calendar days from the date of purchase to submit the required information to process the order.
6. Delivery
6.1 STHA Audio shall endeavor to generate licenses within several hours after validated payment, without guaranteeing a fixed delivery timeframe and depending on the Buyer’s geographic location.
6.2 The Buyer is responsible for supplying accurate delivery information, including a valid and accessible email address, through which the license associated with the Service will be delivered either as an email attachment or via an external download link..
7. Installation And Setup
7.1  The license granted for the Service is strictly tied to the specific hardware identified at the time of purchase.  Any modification, replacement, or change to those hardware components which influence the license key may result in the suspension or invalidation of the license. No compensation or refund shall be provided in the event of license suspension, invalidation, or termination due to hardware changes or violation of these terms.
7.2 STHA Audio expressly states that no consulting services are provided under this agreement. This includes, without limitation, any advice, recommendations, or guidance concerning the Buyer's technical strategy, planning, or implementation.
7.3 STHA Audio disclaims all liability for any unavailability or downtime of the host equipment occurring during update procedures deemed necessary for the installation of the Service.
7.4 STHA Audio does not provide any host software for the proper operation of the Service. The Buyer is responsible for obtaining it from the network of resellers designated by the Manufacturer in accordance with the conditions established by Them.
7.5 STHA Audio expressly disclaims any liability for the Buyer’s failure to provide the requisite technical conditions necessary for the effective use of the Service. This includes, but is not limited to, any audio quality degradation resulting from the use of insufficient quality sources and/or the interaction between equipment and the product hosting the "HYBRID Preset" service. The Client remains solely responsible for ensuring such conditions are met.
8. Property Rights
8.1 The licenses provided by STHA Audio, including the ‘HYBRID Preset’ license, grant the end user a non-transferable, non-exclusive right to use the Service. 
8.2 STHA Audio retains all intellectual property rights to the concepts and configurations incorporated in its Service. Under no circumstances does STHA Audio transfer ownership of any intellectual property rights to the Buyer. 
8.3 STHA Audio reserves the right to pursue legal action, including criminal prosecution, against any attempts to infringe upon its intellectual property, such as reverse engineering or hacking. Furthermore, any publication intended to reproduce, distribute, or use the Service in any manner not expressly permitted by the Seller's Conditions Of Sale is strictly prohibited.
8.4 STHA Audio does not grant the Buyer any rights to access or view the internal settings or configurations used as part of the Service. By purchasing, the Buyer expressly waives any claim to access, modify, or request disclosure of the settings used in the ‘Processing’ section within the host software. 
8.5 The file formats and encryption used as delivery media for the Service, with the exception of the intellectual property defined as the Service, remain the exclusive property of their respective rights holders.
8.6  Omnia.9, Omnia.Enterprise 9s, Omnia.Tools, Omnia.PTN, Omnia.XE, and Z/IPStream 9X/2 are trademarks owned by TLS Corp.
9. Warranty
9.1 The Buyer is entitled to free updates for a period of two (2) years from the date of the initial purchase of the Service, without any extension in case of additional options purchased during the warranty period. The availability of an update is announced on the STHA Audio Seller’s website and communicated via email to Buyers. Upon expiration of this two-year update period, STHA Audio may, at its discretion, offer an extension of the update service according to the General Conditions of Sale specified on its website. STHA Audio reserves the right to determine the frequency and content of updates and does not disclose any technical information pertaining to its intellectual property.
9.2 STHA Audio cannot guarantee the ongoing compatibility of its Service with future host software updates, as this is determined solely by the Manufacturer. While we strive to provide the most accurate and up-to-date information regarding any known incompatibilities. If the Buyer chooses to upgrade or downgrade their software to any version incompatible with the 'Hybrid Preset' service, STHA Audio will not be responsible for any resulting issues. In cases where incompatibility arises due to such software changes, clients will not be eligible for any refunds, whether partial or full. 
9.3 STHA Audio Support is the only authorized point of contact for any matters related to the HYBRID Preset. Host software support teams should not be contacted regarding the HYBRID Preset, except for general inquiries concerning the use of encrypted presets. STHA Audio cannot be held responsible for any charges invoiced by third-party companies for assistance with issues related to STHA Audio products and services.
10. Refunds
10.1 ​Refunds issued by STHA Audio shall not, under any circumstances, bear or give rise to the payment of interest. This applies regardless of the length of time between the original transaction and the processing of the refund.
10.2 ​Any refunds shall be made exclusively in the currency in which the corresponding sales invoice was originally issued, irrespective of any exchange rate fluctuations or currency conversions that may occur thereafter.
11. Force Majeure
11.1 Neither party shall be held liable for any failure or delay in performing their obligations under these General Conditions Of Sale if such failure or delay is caused by events beyond their reasonable control. These events include, but are not limited to, natural disasters (fires, floods, earthquakes, storms), epidemics or pandemics, wars, terrorism, civil disturbances, government orders or restrictions, labor strikes, or failure of essential utilities or transportation. The affected party shall notify the other party as soon as reasonably possible upon the occurrence of such an event and use reasonable efforts to resume performance as soon as the circumstances permit.
12. Limitation Of Liability
12.1 In no event shall STHA Audio be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of data, business interruption, or loss of goodwill, even if STHA Audio has been advised of the possibility of such damages.
12.2 To the fullest extent permitted by applicable law, the total cumulative liability of STHA Audio, whether in contract, tort (including negligence), or otherwise arising out of or in connection with the provision of the Services, shall in no circumstances exceed the total amount actually paid by the Client to STHA Audio for the specific Service giving rise to the claim.
12.3 If any provision of these General Conditions Of Sale is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
13. Dispute Resolution
13.1 In the event that an amicable settlement cannot be reached between the Seller and the Buyer, any dispute relating to the interpretation or execution of these Terms & Conditions shall be submitted to the Commercial Court of Paris.